Terms and Conditions | DAV Candles - UK

Effective Date: 14.12.2024

1. About Us

Company Name: DAV Candles

Business Address: Unit 318a Solent Business Centre, 343 Millbrook Road West, Southampton, Hampshire, SO150HW, UK

DAV Candles offers UK candle terms for our beeswax candles UK terms, proudly serving customers under these DAV Candles conditions.

2. General

These UK candle shop policies govern your use of our website and the purchase of our products. By using our site or placing an order, you agree to comply with these candle purchase terms UK.

3. Products

Some of our products are handmade, and sizes may have slight differences. The color of beeswax candles UK terms can vary due to natural variations in beeswax used during production. Product descriptions and images are provided for illustrative purposes only.

4. Pricing

All prices are listed in GBP (£) and include VAT where applicable. We reserve the right to adjust prices under UK candle terms at any time.

5. Ordering and Payment

Orders are confirmed once payment is received.
Payment Methods: Credit/Debit Cards, PayPal
If an item is unavailable, we will notify you and offer an alternative or a full refund under DAV Candles conditions.

6. Delivery

We deliver to addresses within the UK under UK candle shop policies. Delivery charges will be displayed at checkout.
Standard Delivery Timeframe: 3-5 business days
If your order does not arrive within 10 days, please contact us via UK candle terms support.

7. Returns and Refunds

You have the right to cancel your order within 14 days of receipt for a full refund under candle purchase terms UK.
Products must be returned in their original, unused condition.
Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.
Refunds will be processed within 14 days of receiving the returned item, adhering to DAV Candles conditions.

8. Cancellations

Orders can be canceled before dispatch. Contact us promptly via email or phone under UK candle shop policies to cancel.

9. Faulty or Damaged Goods

If you receive a faulty or damaged product, please contact us within 48 hours of receipt under beeswax candles UK terms. We will provide a replacement or refund.

10. Privacy

We collect and process personal data in accordance with GDPR. Please review our Privacy Policy for more details on DAV Candles conditions.

11. Liability

We are not responsible for delays caused by circumstances beyond our control (e.g., postal strikes) under UK candle terms. Our liability for losses shall not exceed the purchase price of the product.

12. Governing Law

These UK candle shop policies are governed by the laws of England and Wales.

13. Contact

If you have any questions about candle purchase terms UK, please contact us:

Email: support@davcandles.com
Our DAV Candles support UK team is ready to assist with beeswax candles UK terms inquiries.

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