FAQ
We accept returns within 14 days of purchase. The product must be unused and in its original packaging. Please contact our customer service for return instructions.
Contact our UK candle support team within 48 hours with photos via support@davcandles.com for a replacement under DAV Candles questions guidelines.
Yes, contact our UK candle support team promptly via email to cancel before dispatch, as per our UK candle policy.
We accept various payment methods including credit cards, PayPal, Google Pay, and Apple Pay.
Yes, our candles are made from 100% natural wax and we use recyclable materials for our packaging. We are committed to sustainability and eco-friendly practices.
We offer free and recorded beeswax candle delivery UK for all orders. Your DAV Candles shipping will be delivered within 3-5 working days to any UK address, with tracking provided.
For UK candle support, order processing typically takes 1-2 business days. Once processed, enjoy free beeswax candle delivery UK within 3-5 working days.
Our DAV Candles questions section notes that international beeswax candles UK help shipping starts at £8.50, calculated at checkout, with delivery times of 7-14 days depending on the destination.
To ensure the longevity of your candles, trim the wick to 1/4 inch before each use, burn the candle for at least 2 hours during the first use, and keep the candle away from drafts.