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Shipping Policy | DAV Candles - UK Delivery

Effective Date: 20.07.2025

Introduction

Welcome to the DAV Candles shipping policy, detailing our UK candle shipping services for beeswax candle delivery UK. We are committed to providing efficient and eco-friendly candle shipping UK options, ensuring your 100% pure beeswax candles arrive safely with free UK delivery.

1. UK Shipping Details

We offer UK candle shipping to all addresses within the United Kingdom, including mainland and remote areas such as the Scottish Highlands, Islands, Northern Ireland, Isle of Man, and Isles of Scilly. Our DAV Candles shipping process uses Royal Mail and trusted couriers to deliver your orders.

  • Delivery Areas: Free shipping applies to all UK postcodes, including Zone 1 (England, Wales, and parts of Scotland excluding Highlands and Islands), Zone 2 (Highlands and Islands: IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE), and Zone 3 (Northern Ireland, Isle of Man, Isles of Scilly: BT, IM, TR21-25). Since parcels are small, no additional UK candle delivery rates apply.

  • Timeframe: Standard delivery takes 3-5 business days. Express options are available for an additional fee, typically delivered within 1-2 days.

  • Tracking: All orders include tracking information sent via email.

2. Worldwide Shipping Policy

DAV Candles shipping extends to select international destinations beyond UK candle shipping. While our focus is on beeswax candle delivery UK, we offer worldwide options with the following considerations:

  • Eligible Countries: Shipping is available to EU countries, the US, Canada, and Australia, subject to local import regulations.

  • Timeframe: 7-14 business days, depending on customs processing.

  • Costs: Calculated at checkout based on weight and destination, starting at £8.50 for small parcels, with eco-friendly candle shipping UK practices applied where possible.

  • Customs and Duties: Customers are responsible for import duties or taxes. Check local regulations, as some areas restrict candles or flammable items.

  • Restrictions: We comply with international shipping rules, excluding hazardous goods.

3. Packaging and Handling

Our eco-friendly candle shipping UK uses sustainable materials to protect your beeswax candles. Each candle is individually wrapped with extra padding for fragile items, marked "Fragile" to ensure safe UK candle delivery rates.

4. Delivery Issues

  • Delayed Delivery: If your order doesn’t arrive within 10 days (UK) or 20 days (worldwide), contact us at support@davcandles.com.

  • Lost or Damaged Goods: Report issues within 48 hours with photos for a replacement or refund under DAV Candles shipping terms.

5. Changes to This Policy

We may update this UK candle shipping policy to reflect changes in beeswax candle delivery UK practices or regulations. Check back for the latest eco-friendly candle shipping UK details.

6. Contact Us

For questions about UK candle delivery rates or worldwide shipping, reach out to our DAV Candles shipping team:

  • Email: support@davcandles.com

  • Address: Unit 318a, Solent Business Centre, 343 Millbrook Road West, Southampton, SO15 0HW, United Kingdom

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